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Browse through our most frequently asked questions or fill in the form below to contact us.
Answers to Your Questions
Membership registration is always free, with no obligations. With a free account, you can browse sitter profiles in your area, mark your favourites, and reply to sitters who reach out to you.
Want to start conversations yourself? You can upgrade to Premium:
1 month: MXN 149
3 months: MXN 357.00 (MXN 119.00 per month)
6 months: MXN 474.00 (MXN 79.00 per month)
Prices shown are for purchases made through our website. If you subscribe through our iOS or Android app, prices may differ due to local app store fees.
Please note that your Premium membership will automatically renew at the end of each billing period. You can cancel at any time and retain access to Premium features through the end of your current billing period.
Want to start conversations yourself? You can upgrade to Premium:
1 month: MXN 149
3 months: MXN 357.00 (MXN 119.00 per month)
6 months: MXN 474.00 (MXN 79.00 per month)
Prices shown are for purchases made through our website. If you subscribe through our iOS or Android app, prices may differ due to local app store fees.
Please note that your Premium membership will automatically renew at the end of each billing period. You can cancel at any time and retain access to Premium features through the end of your current billing period.
Before you start your search, take a moment to figure out what you need. Full-time support? Part-time care? On-call help? Make a wish list of necessary and preferred characteristics so you can apply the right filters to our search tool.
We’ll show you a list of available sitters near you. From there, it’s up to you to screen and vet promising candidates, ask for references, organize a personal interview to see if you’re a good fit, and get to know them a little. Since sitters write their own profiles, we don’t independently verify things like qualifications or certificates, so it’s worth confirming those yourself.
We’ll show you a list of available sitters near you. From there, it’s up to you to screen and vet promising candidates, ask for references, organize a personal interview to see if you’re a good fit, and get to know them a little. Since sitters write their own profiles, we don’t independently verify things like qualifications or certificates, so it’s worth confirming those yourself.
First things first – message the prospective babysitter or nanny about any past childcare experience they may have, and ask about references from prior families. Then you can check in with the other parents to see what their impression was of the sitter.
Next, come up with a list of questions that will help you determine if the sitter will be a good match for your family’s needs. Review our 10-Step Guide for Parents for examples of questions to ask candidates during a babysitting interview. Finally, when you’re ready, schedule a convenient time to get together in person for a one-on-one.
First, you should make sure to comply with the minimum wage or hourly rate, established by law. Additionally, each babysitter’s rate is determined by several factors – including their level of experience, the number of kids who need looking after, and how far they need to travel for the job.
In order to come up with an appropriate rate, you should first take into account the minimum wage for your area. Then, you might consider offering a higher rate of pay to keep things fair if you’re asking for any help with things like tutoring or chores around the house – or if you know your kids can be a handful for even the most patient of sitters!
Sitly helps you connect with independent childcare providers in your neighbourhood, including babysitters and nannies. It’s worth understanding the difference before deciding what’s right for your family.
– Babysitters usually provide occasional care at your home, for evenings, after school, or whenever you need extra help. Babysitting isn’t a separate legal employment status. If you pay someone regularly to look after your children, this still needs to be properly declared.
– Nannies care for your child in your own home, usually on a more regular basis. If you hire her directly, you become her employer, with the usual employment obligations, though this can also be arranged through an agency.
It is up to you to decide what suits your situation the best, and what to look for. Before engaging anyone always ask to see their paperwork and check it directly with her before you start.
– Babysitters usually provide occasional care at your home, for evenings, after school, or whenever you need extra help. Babysitting isn’t a separate legal employment status. If you pay someone regularly to look after your children, this still needs to be properly declared.
– Nannies care for your child in your own home, usually on a more regular basis. If you hire her directly, you become her employer, with the usual employment obligations, though this can also be arranged through an agency.
It is up to you to decide what suits your situation the best, and what to look for. Before engaging anyone always ask to see their paperwork and check it directly with her before you start.
We do not perform background checks or screen new members because we are not a job or babysitting agency. Rather, think of Sitly as a neighbourhood hub where parents and independent childcare providers – including babysitters and childminders – can find and connect with each other. As an inclusive community, Sitly’s equitable access ensures that finding the right person for the job – or the right job for the person – remains fast and flexible for everyone.
That means screening is in the hands of our members. Parents, babysitters, and childminders can vet each other based on their own priorities and preferences. Beyond exercising common sense when it comes to sharing personal details, we suggest you carefully review provided references and plan an official interview before making any final decisions. When you’ve found the perfect match, you’ll be glad you took the time to make sure everything was in order.
Whether you’re online or in the real world, your safety is important to us. So, if you receive any inappropriate messages or mistreatment, be sure to file a report with our team so we can check it out. Remember, all reports are private and investigated seriously by Sitly’s staff. In addition, we perform manual checks on a routine basis and follow up on system alerts that notify us when anything out of the ordinary happens on our secure platform.
Still have questions?
Visit our help section
OUR ROLE
The old cliche is true – it takes a village to raise a child. Here at Sitly, we like to think of ourselves as your personal village guide – there to point you in the right direction for child care services, whether you’re looking for an on-call nanny, a full-time baby sitter, or part-time babysitting jobs.
Who knows? Your ideal babysitting match may be living right around the corner, just waiting to meet you. That’s where Sitly comes in. Our babysitter finder app provides you with a tailored list of potential matches in your own neighbourhood, so you can find the rest of your village instantly.
Unlike a traditional nanny agency or baby sitting company, we don’t require members to undergo intensive and invasive screenings. Instead, we let you take matters into your own hands by personally interviewing and vetting your top choices from the local area to determine which is the best fit for you.
Of course, Sitly is there for you each step of the way to offer support, resources, and tips for success as you connect and expand your village. After all, that’s what we’re here for.
